Six capitals

6 capitals

Key performance indicators

We want to create sustainable value for our stakeholders and society and we do this with our core activities. Our parking facilities are a stable investment and our parking services provide a stable cash flow.

Parking facilities have a positive impact on the quality of life of large cities. After all, a city is more attractive if there are fewer cars on the streets. With our parking facilities and services, we contribute to the accessibility of vital functions, such as hospitals, airports, universities and city centres.

Reducing traffic cruising for a place to park saves time and has a positive impact on air quality in the city. With this, we have an indirect influence on the well-being of people.

We also endeavour to take specific measures to reduce the negative impact that our own operating activities have on the environment. Our car fleet is slowly changing as we replace petrol and diesel cars with hybrid and electric cars.

In the following chapters we report on our 2016 financial and non-financial performance based on the Six Capitals as set out in the IIRC framework and our integrated management framework arising from our four-year plan, from 2017 to 2020.

Financial

Finance icon

Our aim is to be an all-round parking services provider that provides financial stability in combination with operational flexibility. Budget discipline and a company-wide focus on increasing the operational free cash flows is part of this. By exchanging best practices, engaging in new and promising relationships, increasing our market share in selected cities and continuing to reduce financing costs, as well as concentrating on cost management and return on investment, we want to sustainably increase the operational result and net result.

What we have achieved

Q-Park closed the 2016 financial year with very good financial results. We were able to maintain the upward trend that commenced in 2015 in revenue growth, operational result and free cash flow.

  • The revenue increased by 2 percent compared to 2015 and came out at EUR 825.0 million.
  • The net result grew from EUR 90.9 million in 2015 to EUR 128.9 million.
  • The cash flow from operating activities increased to EUR 202.8 million (2015: EUR 193.9 million).

We are perfectly on schedule with the four-year plan that our shareholders approved in 2015.

More information on other key figures such as the balance sheet, cash flows, business volume and shareholders' result can be found in Key figures.

Net revenue


(x EUR million)

Cash flow from operating activities


(x EUR million)

Property investments


(x EUR million)

Net bank debt / EBITDA


For more detailed financial information we refer you to the Annual Accounts or directly to the consolidated balance sheet, the overview of the consolidated comprehensive income, the movements in the consolidated shareholders' equity and the overview of the consolidated cash flow on our annual report website.

Pre-booking improvements

Pre-booking a parking space online is becoming more important. There are many digital channels through which customers are informed about travel options. As customers are becoming more demanding when pre-booking, we launched a digital platform to meet their expectations. The percentage of parking revenue generated by pre-booked parking spaces has been increasing since the launch.

Revenue generated by pre-booking


Cashless phone

In 2016, Q-Park France further improved its pre-booking website by making it mobile responsive so it is fast and easy to use on smartphones and tablets. New functionality added includes purchasing season tickets. The booking confirmation sent includes a QR code for display on the smartphone screen to easily enter the car park. All these improvements make it easier for customers to pre-book a parking space, increasing their mobility and flexibility, and saving them time.

Investment potential of car parks

Catella recently conducted a study into the multi-storey car park market, analysing the market structures currently in place. They believe that although multi-storey car parks have barely been on investors’ radars, ongoing yield compression of traditional property investments is changing all that. They conclude that with a glance at the initial market structures, it is highly plausible that institutional investors would be able to diversify their portfolio with an investment in multi-storey car parks, achieving significant yields. The trends towards car sharing, electric cars and highly automated driving do not pose any disadvantages in terms of investments in multi-storeys. On the contrary, they will boost demand for paid parking. The clear excess demand strengthens the market power of the operators and will generally enable higher prices. The operating risk of the car park investor can therefore be classed as limited, due to the simple business model. Even in the case of operator insolvency, the cash flow will not necessarily come to a halt.

Catella 2016

GDP growth, car sales and off-street parking

Source: Extract of Market tracker, Catella, 2016